No. NewFutures: AI is a fully funded programme for students from partner universities and institutions. There are no tuition or participation fees.
AI for Administration
Less time on what drains you. More on what needs you.
The admin role is changing. Learn to handle the work faster - using AI on the tasks that used to take the longest.
Why this course
The admin role isn't disappearing. It's changing. This course is built around the work you'll actually do - emails, documents, scheduling and records - with AI as support.
What you'll learn
This course covers the full range of admin work - from documents and email to scheduling, records and knowledge management. By the end, you'll be able to:
Write prompts that turn AI into a reliable admin assistant
Draft and polish emails, memos and documents using AI
Build reusable templates and workflows that cut repetitive work
Schedule meetings, manage approvals and course tasks with AI
Deliver an admin case study you can walk through in any interview
What's inside?
Start here. Every course begins with this module.
Foundations
Understand what AI can and can't do - and when to trust it
Write structured prompts that guide AI toward useful results
Review AI outputs for accuracy before you act on them
Use AI to handle everyday tasks without breaking your flow
Write faster, file smarter, find anything
Get your documents and inbox under control
Triage your inbox and draft replies before anything waits too long
Turn meeting notes into minutes and follow-ups while the context is fresh
Edit documents down to what they need to say - nothing more
Build reusable templates that turn hours of admin into minutes
Make sure nothing falls through the cracks
Schedule, coordinate, follow through
Coordinate meetings and calendars without the back-and-forth
Build agendas and pre-read packs so meetings start with everyone prepared
Manage approvals so documents don't sit waiting in someone's inbox
Automate task courseing and reminders so nothing gets missed
Records, knowledge bases and information people can actually find
Build systems that work without you
Digitise paper records into files anyone can search without asking
Reduce manual data entry so your time goes to work that needs a person
Build a knowledge base your team can use from day one
Deliver an admin case study you can walk through in any interview
Frequently Asked Questions
Do I have to pay to join the NewFutures: AI programme?
What will I learn on the NewFutures: AI programme?
You'll build practical AI skills - how it works, how it's used at work, and how to use it responsibly. You choose one of five career-focused tracks: Marketing & Communications, Finance & Accounting, Business Operations & Logistics, ICT & Technical Support, or Administration & Clerical Roles.
What kinds of roles does this programme prepare me for?
NewFutures: AI is built for entry-level and early-career roles where AI skills are increasingly expected - across marketing, finance, operations, technology, administration and beyond.
Who runs the NewFutures: AI programme?
NewFutures: AI is run by INCO Academy through its digital learning platform. A dedicated team supports learners throughout. We also partner with Chance, which provides AI-powered career coaching and employability support.
How does the NewFutures: AI programme work?
The programme is 100% online, delivered through INCO Academy's learning platform. Your university invites you, you sign up, and you learn at your own pace to fit your schedule.
Who manages my personal data?
Your personal data is managed by INCO Group in line with applicable data protection regulations. Full details are available in the programme's Privacy Policy and Terms and Conditions on the official website.
What is my university's role in NewFutures: AI?
Your university is a partner institution that gives you access to the programme and supports your participation. Some universities also organise events where you can meet AI experts and connect with peers.
Who created the course content?
The course content is developed by INCO Academy's in-house Studio team, working with AI specialists and subject matter experts to make sure it's practical, relevant and ready to use.
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Join NewFutures: AI - free, online, and built around the work you want to do.
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